Garth Bigelow – Owner/Estimator
I have been involved in the flooring business for over 15 years. First, starting out as a young flooring installer, then transitioned into opening our full-service flooring store with my brother Craig 8 years ago. Our number one goal is to service our customers like no other.
I was born and raised on Prince Edward Island along with my 3 brothers and sister. Our father is in the glass business. From a young age, he emphasized the importance of giving his customers great service. He also talked about the importance of being honest in both business and everyday life. We have a great team at Bigelow Flooring to ensure that you get the right product and care from the time you walk through our door to well beyond the completion of your installation.
We would like to offer you a warm welcome to our Bigelow Flooring family, and look forward to meeting you and your family.
Kathy Budinski – Flooring Specialist
I have worked in the flooring industry for the past 11 years. I have both installation and product knowledge which are beneficial when assisting customer with their floor covering selections. I believe in providing customers with great service and I enjoy building relationships with our new and repeat customers. I feel privileged to work with a wonderful group of people here at Bigelow Flooring. We welcome you to come in and let us help you take the stress out of home renovating by making recommendations that suit both your lifestyle and budget. See you soon.
You can contact Kathy at:
Michelle Dick – Flooring Specialist
I have worked in customer service for eight years. I take pride in what I do, making sure our customers are taken care of and helping them choose flooring that suits their home and lifestyle. I’m proud to be part of an amazing group of people at Bigelow Flooring, making this place more enjoyable. I look forward to making your dreams come true.
Michael Chumbley – Estimator
I have worked in the flooring industy for close to 30 years. I started as a warehouse helper and driver, then transitioned into being a labourer for all of the different flooring disciplines. I worked my way up to sales positions, where I have estimated and managed for residential flooring stores. I have worked in every aspect of a retail floor covering store, from shipping/receiving to purchasing, sales, estimating and invoicing.
The flooring industry is a constantly changing, dynamic business. Materials are constantly evolving, and fashion is always changing. I have taken every opportunity to keep on top of the latest trends, from both look and practicality, to the technical side of installation.
The team at Bigelow Flooring all share the same passion. We work together to make your flooring purchase an enjoyable experience, from when you first walk through our door and make your selections, to me coming to your home to quote your complete flooring installation. I take great pride in helping people change the look of their homes, making tired areas fresh and new, while improving the value of their largest possession. Feel free to come by the store, I’d be happy to assist you in making the right flooring decision for your lifestyle.
Phone @ 519-821-0256 ext.131
Zack Ditner – Operations Manager
I love working at Bigelow Flooring because the owners are very family oriented and treat their employees with a high level of respect
One good customer service experience can change the entire perception a customer holds towards the organization
The best part of my role at Bigelow Flooring is the people that I work with
Phone @ 519-821-0256 ext.133
Barb Hoy – Estimator
I love working at Bigelow Flooring because of the people…clients, staff, installers.
Customer service to me means treating everyone with respect. Addressing any questions/concerns the customer may have and working towards a solution together. Also finding products we may not have in store to meet the clients needs and desires.
The variety, being in the showroom with customers or out on site.
Phone @ 519-821-0256 ext.126
Gord Martens – Commercial Estimator
Ryan Milligan – Warehouse Manager
To me good customer service is about making sure we go above an beyond for our clients from the moment they enter the store, to the moment the job has been completed. The best part about my position here is the fact that I get to see everyone working in syncytium to accomplish that goal.
Helping people is something I’ve always enjoyed doing. Bigelow Flooring is an extraordinary place to work as it allows me to do just that. I go home happy at the end of each day knowing that I’m working for a company that is so passionate about delivering an incredibly dependable service to all of their clients.
Phone @ 519-821-0256 ext.132
Taylor Roberts – Flooring Specialist
I love working at Bigelow Flooring, our team is very supportive of each other and our clients. Getting to use my background with Interior Decorating, I love helping our clients come up with new concepts and design elements for every home new or old! We make sure to help each and every person to the best of our ability to help them feel comfortable and informed with each project, we want to have them come back to us whether its in a year or ten years to help with their new renovations! The best part of working at Bigelow Flooring is everyday is a new experience for us as well as our clients! New products or finishes coming in, new obstacles or design challenges makes everyday very interesting and exciting!
Phone @ 519-821-0256 ext.137
Dave Kerr – Project Manager
I love working at Bigelow Flooring because our team becomes one big family.
Making sure all our installs run smooth and stay on schedule is one of the most important parts of doing renovations and keeping our clients happy.
The best part about working at Bigelow Flooring is hearing each customer loves the work we have done for them.
Phone @ 519-821-0256 ext.135
Theresa Morris Jefferson – Flooring Specialist
I have had the pleasure of working with a terrific, helpful and knowledgeable staff at Bigelow Flooring for many years. In fact I often refer to them as my Bigelow family. We all work well as a team to provide the best service to all our customers. I feel it is important to make our customers feel welcomed, provide excellent service and product knowledge.
I like to hear from customers and staff “Thank you, you have been very helpful!”
Kevin Palmateer – Accounts Receivable
I enjoy the atmosphere of the office as well as the warehouse staff.
I feel that customer service should be very high on our priority list. Not only are we providing a product and service, we are doing it in their private residence.
I come into work happy, deal with issues which are sometimes stressful but, but I leave at the end of the day feeling happy. I hope that I can be a benefit to the company. I enjoy putting something positive into my day, and I can do this here at Bigelow Flooring.
Matt Donnelly – Flooring Installer
I love Working at Bigelow Flooring because each day is different and our team works together to make the renovation process very enjoyable and exciting for our clients.
Customer service is a key aspect in our business as we build relationships with our clients when we create new spaces in their homes!
The best Part of working as an Installer for Bigelow Flooring is Seeing the Install process from start to finish and hearing the appreciation for our hard work when the job is completed for the client.