Top Questions To Ask Your Flooring Contractor

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Hiring the right contractor to install your flooring is essential to ensure you get a long-lasting, quality finished product. Next time you are considering hiring a flooring contractor to install your brand new floors, ask them these important questions:

1. Are they licensed and insured?

The most important question you can ask your flooring contractor is whether they are licensed and insured to do the work. This is important for two reasons: first, it will let you know whether they are a trustworthy and reputable company, and second, if anything goes wrong or any damage is done to your home during the installation process, they’ll be covered for the damages.

2. What will their schedule be for this project?

Knowing a start date and estimated end date is important for any home renovation project, but making sure you know what kind of schedule your flooring contractor will keep during the course of installation is also important. Ask them what hours they intend to be at your home and whether they will be there on certain days, or every day, until the work is finished.

3. Who will be working in your home?

When you hire contractors to work in your home, it’s important that you know who will be entering your house. Ask your contractor who will be responsible for making sure that your house is locked up at the end of the day, and if they will have a team of people working on the project. The answers will differ depending on the size of the company and the size of your project.

4. What’s their communication process?

In any home renovation project, flooring or otherwise, knowing you can easily and quickly communicate with your contractor is essential. Ask them how you’ll be able to get in touch with them before, during and after the project is complete, and if they’ll be available for questions or comments after hours. Also be sure to give them your contact information so they can reach out to you throughout the process if they need to.

5. Are there any issues they foresee with the installation?

Not all home renovation projects are straightforward, and sometimes there are surprises and problems that arise during flooring installation. However, your flooring contractor can identify a lot of potential problems that they think could affect you upfront. Once they’ve paid their first visit to your home, ask them if they see any glaring issues that they think could cause a problem with the installation.

6. Do they have references or online reviews?

For most flooring installation companies, a quick Google search will pull up online reviews, whether they’re on Facebook, their website or Google itself. Scan through the reviews to make sure you’re dealing with a legitimate, quality company. If the company you’re looking at doesn’t have much of an online presence, ask the contractor for references.

At Bigelow Flooring in Guelph, we believe in providing our customers with high quality flooring and installation with a transparent communication process. Contact us today if you’re in search of a beautiful new floor for your home!

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